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Comment by programminggeek | Hacker News Reader

The tricky part is getting people to understand what really drives their business and at the right level. It's not even just picking the right metrics, it's understanding them enough to take action on them.

My metric for metrics is to track things that will change your behavior. If a metric changes and you don't, then it's a pointless metric.

I've seen many companies track reasonable metrics, only to do nothing about them when they change. They just try to "do more" of whatever they were already doing.

Doing the right things with the right metrics is not a skill that everybody has and not everybody can learn.

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This is true. Also beyond these problems, I am going to say something else.

Marketing is not the result of a few actions. It is and should be something woven into all business activities. It should be part of your email signatures, participating on social networking sites, etc. All of the little things build up and the thins which really help with building a presence.

There are legitimate marketing hacks but they don't involve tricking users. They involve living and breathing marketing, and realizing that building your business means a billion little marketing hacks, not a few big ones.

Best thing I've read on HN in a while.

"My metric for metrics is to track things that will change your behavior. If a metric changes and you don't, then it's a pointless metric."

This is exactly what you are supposed to do in high-level RTS strategy. In Starcraft for example, you should know ahead of time what 'tells' you are looking for, and disregard the rest. It lets you focus only on the information that influences your decisions, and minimizes distractions from "scary" things the opponent may be doing.

>> My metric for metrics is to track things that will change your behavior. If a metric changes and you don't, then it's a pointless metric.

That's an interesting approach, and seems like a really useful filter for quick sanity checks of the correlation or causation question.

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