Every single time I email them asking how much longer it's going to take they just get back to me saying "We don't know, a few more weeks." It's incredibly frustrating! They always offer to cancel my withdrawal and credit the funds back to my Gox account (so I can buy BTC at their inflated rates ? Nu-uh!).
Another offer they made me after a lot of back and forth was a 5% fee on my withdrawal (for a 7 day turn around time). That is ABSOLUTELY insane. Imagine a $100k withdrawal - you'd be paying $5,000 as fees on that. OUCH!
So here I am (along with possibly tons of other bitcoin users) with my money stuck in Gox. I already started using other trading platforms but I have to somehow retrieve this cash... Maybe I'll just take a hit and convert back to bitcoin and move my BTC out ? I don't know.. there's about a 10% price difference between Gox and other exchanges. So I'd lose 10% if I were to convert back to Bitcoin now, sell them on another exchange and cash out there.
Gox has lost a LOT of customers because of their behavior so far.. it's only a matter of time before they lose all of them.