Apple’s “Windows 95″ Problem
blog.raavel.com
blog.raavel.com
Historically, you cannot make any accurate predictions of Apple's success or failure based on The Market's reaction to a keynote.
That leaves the other point: "Meh". Yes, I'm sure everyone wants Apple to announce something groundbreaking and industry defining. I'm sure Apple do too.
Maybe they will again or maybe they won't. Either way I'm sure Tim Cook has a better idea of how to do it than the bloggersphere.
It is not unprecedented for Apple to release what appears to be an incremental revision of a product (or even a "worse" one) to great commercial success, and that is probably what will happen with the 5C. This tends to happen when the product in question is not "for" the pundit class, who in their write-ups see the product's value proposition differently than the people who end up buying it in droves. To put it diplomatically.
I guess what I'm saying is, if you've been around long enough, you have seen many people portend Apple's doom. Sometimes they even have arguments that make a lot of sense, which is nice. But you learn to ignore it, because none of it has come true so far.
- smart moves to economize the supply chain
- attempting to simplify/unify its various OSes.
- hinting at a lower price point future (inevitable).
- focusing on patented industrial design (lightning connector, new mac pro, etc.)
- taking away carrier margins (iMessage)
- notably ignoring "enterprise users" and focusing on making consumers happy.
In the next year or two I expect Apple to start gunning for market share. It's amazing how much Android has lagged, and Apple has decided to err on the side of profits while Android has blundered along releasing phones with 4 hour battery life and jittery screens.
Apple envisions a future in which you can seamlessly move between mobile, web (iCloud), and desktop/laptop experiences and you get the same high quality experience.
I expect Apple to push boldly into the gaming market as well as (somewhat ironically) into web or web-enabled app ecosystem.
Now they may use the gaming market to get there. Just as a mind-experiment, I've wondered what would happen if Apple bought Nintendo, to get a living room presence.
If that's the reason, then I suspect Apple have waited too long. Android phones (and the OS itself) has gone on a long, long way in the last year or two. It has a coherent UI and great performance now.
I believe that's more the vision of Canonical than the vision of Apple, but I like the trend.
Summarizing the Android market by looking at the low-end devices shows a complete lack of understanding of the Android market and the smartphone market as a whole.
HTC in particular seems like a dead man walking.
I'd guess that 80% of Android purchasers didn't really buy the phone, someone aggressively sold it to them, and, especially if it was a cheapo phone with lots of carrier add-ons, they probably hate it and are resentful of being locked into the contract. Chances are few of them ever compared their phone side by side to an iPhone.
If Apple times it right, when this wave of disgruntled customers come out of contracts, a lower priced iPhone could take much of that market share.
Again, we were originally talking about the quality of high-end Android phones (to compare apples to Apples instead of comparing high-end/expensive iPhones to low-end/inexpensive Android phones) and someone tried to move the goal posts of the conversation to talk about sales (which Android also wins). Are you looking to move the goal posts yet again or can we end this?
I'm rooting for Android, but I seriously question any product where phones with abysmal battery life routinely ship.
Most recent data point: Friend was using my old iPhone 4S and recently switched to a Nexus 4 after the price drop. The 4S was over two years old and his experience with the brand new nexus has been noticeably inferior battery life. Same app usage pattern, etc.
Apple still has great potential. There should be a formidable alternative to Android even if it is a closed platform.
Is Android a company now, with singular (if faulty) vision and execution?
Some Android phones are junk. Some are great. Most are in-between, and there are a LOT of them. You can make the same statements about desktop and laptop computers based on IBM's original standards, and you wouldn't blame IBM for the range.
I do wish Google provided better vision and guidance for all of the Android implementers to complement the open choices the implementers have. Freedom to make design choices is great, but without guidance about good choices the brand takes damage.
More or less. There is no incentive for carriers to help customers find the best Android experience, and so many help customers find the worst. Google utilized this perverse (and often dishonest) aspect of mobile phone showroom sleaze to gain market share quickly.
To you and I? No. To your parents or the general public? Yes. They will buy one low end android phone, it was suck, they will say "Android is terrible". I know people who went from iPhone 4 to a free Android phone and are wanting to return to apple.
The same goes for laptop companies. They'll buy the cheapest Dell. It'll fall apart in 6 months. "Dells are terrible".
But at least Dell is a single company / manufacturer and not a brand name. Of course, said experience could make people go "Laptops are terrible". Actually, it does, and they go right back to their Macbooks.
In countries where people can afford them.
I live in a Android dominate part of the country and by the time carriers, other than AT&T (which has poor coverage), rolled out Apple devices Android hat gotten out its painful stage and users are not migrating...
As someone who already owns a Nexus 4 and a 1st gen Nexus 7 they are already a commodity, I bought my N4 for half what an iPhone 5 costs.
The only thing that keeps Apple even remotely price comparable on the iPhone is that people mostly buy a smart phone on contract so they see roughly the same price per month (but the carrier takes a much bigger cut with Android).
For someone old enough to just remember the 80's and the Mac vs PC wars it's like watching history repeat itself again, the completely backwards commodity platform vs the well engineered but more costly platform except this time Google is in IBM's place and they aren't doing it by accident like IBM did they know exactly what they are doing (look at the nexus line, top of the line hardware, always the newest version of the software and price that hurts other companies using Android, they risk hurting their own suppliers to drive the price of high end hardware down as rapidly as possible) the problem is that the commodity platform gained ground very very quickly and something like the Nexus 4 at 200 quid with Android 4.3 is now the equal of the iPhone 5 at 500 quid.
The next 5 years is going to be fun to watch whichever side of the divide you are on.
Apple already realized that as their recent announcement demonstrated.
While Samsung is a threat to Apple they are largely on a level playing field, Google with the Nexus devices isn't even on the same playing field and that was my whole point.
As Apple how do you compete with a Nexus 4 (for example) (which is about get refresh again and the rumour is 1920x1200 screen, stupid fast hardware yada yada).
You can't compete on price as you have to make money on the device and a price war when you are at £500 and your competitor is at £200 is going to hurt (plus Apple is seen as a luxury marque and ironically dropping the price may make the product less desirable to the type of consumer who wants to spend £500 on a mobile, that is why the 5C is interesting).
You can't compete on advertising, Google is the worlds largest Internet advertising platform.
You can't compete on hardware features, you will go ahead perhaps briefly but the Android manufacturers will catch up or leap-frog past again almost immediately (iPhone 5S is impressive hardware but anyone want to bet that there won't be a faster Android device by Christmas?).
It's pretty much neck and neck on brand (Apple was #2 most valuable brand, Google was #4 (worth noting both where above Microsoft, Intel and Samsung) http://www.nytimes.com/imagepages/2012/10/02/business/02adco... .
So what you have left is reputation (Apple does really well here) brand loyalty and perceived value all of which Apple does well with but the problem with these is that they will get you the percentage of the market that cares about these things (http://tech.fortune.cnn.com/2013/09/05/apple-smartphone-loya... is interesting for example, people are far more loyal to their carrier than they are their hardware manufacturer) and the people who identify with your product and that to me sounds like Mac vs PC all over again and Mac ended up with what 10% of the market (admittedly a very profitable 10%).
All this is of course my opinion and I'm not saying the sky is falling on Apple (it's clearly not) but I will be really curious to see what they do over the next few years.
I just wonder if Apple can learn from their mistakes in the 80s. Perhaps they are, and are trying to avoid the fate of 1990s Apple with some of the strategies mentioned in other comments.
Apple has already evaded 95% of the pitfalls of the PC wars.
Also, don't get me started on IBM serving up 20 years of absolute digital dominance to Microsoft on a silver platter. No analogies to be made there as far as I can see, I don't think Samsung is going to eat Google's lunch.
Good for you. Premium products are not for everyone. Part of the Apple premium products is for example that I can simply walk into the next Apple Store to get support in case of any problems. From my home, I can reach two Apple Stores by public transport in about 30 minutes, form my office, it's a 10-minute walk to one of the two Apple Stores.
Last year for example, I dropped my iPhone 4S and the screen was broken to uselessness. A stupid mistake on my side. I immediately scheduled an appointment with the local Apple Store and 2 hours later, I was talking to a 'genius'. The offered to replace my iPhone 4S with a new 4S for about 280 USD; I had bought the iPhone 4S for about USD 960. OK, perfect, so I walked out with a new 4S 10-15 minutes later and thanks to my iCloud backup, my new iPhone 4S was up and running a few hours later.
Where's the Google equivalent?
Ouch, you are off course right, my nexus 4 only has 1280x768 screen vs the 960x640 screen in your 4S and as a non-premium product owner I only get 110% the talktime and a piddling 200% standby time plus your premium product has a full 512Mb RAM vs the miniscule 2Gb in my non-premium product and the 0.3 megapixel front camera vs the 1.3megapixel camera in mine is just outstanding luckily though your 800Mhz dual core A9 will annihilate my quad core 1500Mhz Krait.
Luckily you will be able to upgrade to the 5S which will then have a glorious 1136x640 screen vs the 1280x768 in the current (and about to be replaced) N4.
> my iPhone 4S with a new 4S for about 280 USD; I had bought the iPhone 4S for about USD 960
Good customer service, so you paid 1240 for two 4S's, I can buy 6 N4's for that and still have 40 change (though this is disingenuous as they just dropped the price so call it 4 and a good night out).
Better hardware, less than half the price, more open platform and I can run it on giffgaff so for £200 plus £15 a month payg I get state of the art hardware plus 400 minutes, unlimited internet, unlimited texts and I can upgrade whenever I want.
That sounds premium to me.
The Play Store is alright, but it's like going from HBO to cable - it literally looks like the iOS store a year ago. Games and music creation are particularly behind.
I like some things about Android, and if Apple went out of business I wouldn't lose much sleep, but there are still things about the iPhone worth paying a premium for.
It's interesting how subjective this stuff is, I find the interface on Mac OS-X (which my business partner uses) slow and counter-intuitive while he finds the interface of Mint XFCE the same, I wonder if lack of familiarity plays a part perhaps.
That's OK, of course, your mileage may (and apparently does) vary.
Service is very important to me. As described in my example: I destroyed an expensive smartphone and Apple allowed me to replace my smartphone for 30% of the original price on the same day.
I need a working smartphone all the time, I don't have to know the exact technical specifications. I don't need an open platform with only theoretical advantages and I'm willing (and able) to pay for a premium product. Again, there's no right or wrong in my opinion.
BTW, when I checked the N4 prices, I didn't find a 64 GB version. That makes a price comparison between your N4 and my (now former) iPhone 4S of course difficult.
(You might not think it's great personally, but it's certainly not the case that MS has had no blockbusters since Win 95.)
As for XP, without a doubt. Considering it still holds the second largest market share (behind Win7). Impressive given that it is 12 years old now.
I'm sure you mean "2000" not "XP".
Yes, which kinda-sorta was expected as it was still considered part of the NT-line and not a consumer OS, and WinME was released after it.
Still, it was a perfectly good consumer OS (IIRC, 2000 was the original merge point of the NT and 9x lines, then the building base for Project Neptune which fell through and ultimately lead to Whistler after 2000's release), much better than WinME could ever be, and I only reluctantly switched to WinXP (to try AoE III which refused to install on 2000, of all things)
As soon as I got access to Windows NT 4 Workstation, it became my Windows default install, alongside Mandrake Linux back in the day.
Even Microsoft gave it a point release (5.1) on top of Windows 2000 (5.0)
Rather, it is more likely to do with downward pressure on profit margins of the iPhone. Sure the plastic cover of the 5c will help, but there are still a bunch of expensive components inside.
This is not how it works.
Firstly, products that go to new places take a long time to get right. Apple worked on the iPhone and iPad for years before they were released. In fact Apple started on the iPad before the iPhone.
Secondly, if there's too many changes too quickly any impact each may have is lessened. If in 2007 after releasing the iPhone Apple's management said 'Right, we've done this touch screen stuff. Let's come up with a different interface method', the iPhone (and touchscreen computing in general) would not be the force it is today.
Implications of each change need time to sink in and be explored properly.
Thirdly, it's not how Apple works. They come up with a new product category once or twice a decade and iterate on it annually year until it becomes mature.
Fourthly, who knows what else Apple's been working on over the last few years? The attitude assumes that there's nothing more going on, that some of the world's brightest people with practically unlimited resources are just watching cat videos all day.
Now Apple may well be done innovating, but for the author to say that without any actual knowledge seems hasty, and more like he's disappointed he didn't get a pony.
There was actually several android phones a better screen resolution than a Retina display when it came out, they just didn't have a marketing term attached to them.
The current-generation Macbooks?
* High performance * Retina display * Tiny package * OSX * Status
I'm not a fanboy, but I'm looking forward to being allowed to pick out a new macbook late this year or early next. Will probably wait for the new batch, this 2011 model I work with atm is still awesome. My previous dev machine (at an assignment) was a Core I7, 32 GB monster... but it ran on Ubuntu and didn't feel as nippy or awesome as this macbook. The OS does make an important difference.
But I digress / ramble.
However, I am not really sure that the Android or Windows Phones are really all that more innovative. Sure they can throw in a 50 core chip and a 15" screen, but in the end there is little real differentiation between phones right now. I think apple should allow for larger screens, as my hands are larger than the average person so I can still use one hand on a Galaxy, for example.(but just barely) This is really everyones "windows 95" problem. The market is pretty mature and at this point there is only room for iterative improvement. In fact many of the latest mobile innovations seem to have frightening privacy and security concerns- mobile payments, NFC, location context are difficult to do well and securely.
Which market? The smart phone market? Because I think the new iPhones will sell as well as the prior models.
Or does the author mean the 'stock market' ... which to me is more a casino than a real market.
If people buy iPhones and Apple makes truckloads of money then ... well ... fuck the stock market gamblers.
But in the end, it's the electronics industry and the efficiency of supply and manufacturing pipelines is increasing faster than Apple's demand - i.e. the companies which make up the pipeline are growing their businesses beyond meeting Apple's demands and Apple's competitors are able to utilize that capacity to make their operations more efficient.
The seed change is that Apple is increasingly marketing their products on specifications rather than differences of kind. Retina was the first example of "now with more of what we already have." Adding a quad-core processor is just a faster horse not an airplane.
There was a lot of positive hype that did not concretize during the keynote: no deal with China, expensive iPhone5C, no iWatch.
The adjustment we see today has little to do with actual Apple offering. Not much that can be concluded from it either.
Has the Android ecosystem actually solved these problems yet?
The stock market might be saying that but the "people who buy phones" market seems to be pretty happy with what Apple is doing.
I care more about the closed nature of the platform. I want to change many things without having to root the device.
A more open platform in technical terms would be awesome. More peripherals, more software, more freedom.
I guess 95 sold, but man it was awful. I switched to Linux about 6 months earlier. The real innovation for MS was earlier in NT, but MS wasn't pushing that to consumers. Comparing iOS to Win95 just seems like a totally off comparison.
Maybe comparing iOS to XBox would be a better comparison from a tech standpoint, but I'm not sure MS made so much money from XBox. XBox grew quite a bit at first, but now seems stalled on dubious increments. That seems a better parallel for iOS to me.