It doesn't matter what the NSA does or has done with its capabilities. The NSA could be whiter than white, and but still be unsupportable and reprehensible, simply for building out the capabilities.
The vast majority of human history shows the powerful controlling the weak, usually through "legitimate" rule of convenient laws. Democracy, which inverts this with varying levels of effectiveness (the rich can still mostly buy their laws), is an aberration. But what the NSA has built is a turnkey system for an effective subversion of democracy: a database that can find anyone's dirty secrets, or, if necessary, plant the right kind of evidence.
It doesn't matter what the NSA has done so far. Sooner or later, someone with evil intent will use it. It's too much power, too centralized, too hidden, too tantalizing, for it not to be used.
And what is it all being built for? Stuff that is less risky than you getting in your car. There is zero existential threat to the USA from terrorism. It's not a credible excuse given the danger.