I/O is a developer conference; talking about the protocol without an actual product is just fine--the demo was good enough to show developers what basic features they can use for whatever product they can imagine.
That demo just shows what you can do. You can't compare it to any existing product. As terrible as this article is, the author does come to the realization that it will be useful for their actual email and office products, however brushing that question off wasn't arrogant; it was a weak denial--a developer conference isn't the right place to talk about their office products.