If after that interaction (or before) there is an easy way to construct your model such that this can be fully automated, do so. But, essentially, make sure you are working with QA.
This would be akin to a football team ignoring the special teams and not considering them in any decisions. Sure, if you have a perfect offence this will work. Most of us do not.
Edit: So, not sure why I began with "nonsense." Apologies for the tone on that.
So, my point is to emphasis that all of the tools my direct pivot discussed were not necessarily created by the pilots/doctors/etc. Instead of the emphasis being on "having smart programmers that write lots of tests," lets move it to "having programmers that focus tests on problematic areas with insite gained from other teams."
(That make sense?)