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Comment by asolove | Hacker News Reader

This may or may not be good, but I stopped reading as soon as I saw the labels "Your flight" and "Passenger name" right next to each other. Writing is design, too.

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I personally detest the faux-personalisation of adding "your" and "my" in front of everything. To me it's equally as bad as the faux-politeness of having computers say "please" and "thank you".

It's not YOUR plane, it's their plane. Yes, I realise that colloquially we all say things like "hurry or you'll miss your plane", but that's a different context.

It irritates me that designers and marketers think we will appreciate politeness when we interact with a company's computer systems. I don't expect my plane ticket to be polite or personal, because it's an inanimate piece of paper written by formula.

Also, the information for the passenger on board is on the part that you don't have on board.

I'm not sure I understand your criticism here, care to elaborate?

I think he means if it says "your flight" it could also say "your name."

Those sections are for different readers, though. And at least I rarely need to be told my name in case I forgot.

If you haven't needed reminding of what your name is then you haven't been properly jetlagged ;)

"Your flight" refers to the holder with a 2nd-person pronoun whereas "Passenger Name" refers to them in the 3rd-person. So maybe "Your name" (sounds weird) or "Passenger flight" (label may be too long for the field beneath it?).

I don't see this as a huge issue. I would change the labels to simply "Flight" and "Passenger"

The labels are not parallel [0].

Something like ("Your flight" and "Your name") OR ("Flight number" and "Passenger Name") would be more grammatically consistent.

[0] http://en.wikipedia.org/wiki/Parallelism_(grammar)

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