The Worst Work Day of My Life So Far
blog.amir.rachum.com
blog.amir.rachum.com
edit: I originally commented after misreading the title, somehow failing to see the word "work". Still, hyperbole?
He's essentially dealing with designers. A lot of them are like that. Wait till he has dealt with a few executives.
We don't write any kind of tests at work...but I don't really take a condescending attitude towards it.
Usually it's the front-end developers who resist until a lead or manager evangelizes/forces the issue.
Obviously this takes time, so in the meantime, the broken workflow would have to suffice. I would have analyzed the workflow carefully to understand exactly what they needed to do their jobs.
As soon as the admin interface is finished, I'd have slid it in after hours one day and sent a nice friendly email about how we're improving the system for them. If I did my job right, they'd love it, if not, then it would be a few days /weeks tweaking the workflow so they do. But no way would we go back to the broken workflow.
If your boss doesn't let you do this, then it's resume-updating time. That situation will only get worse.