Rate my startup: Socialmod - take the pain out of UGC moderation
socialmod.com
socialmod.com
While I don't have a problem getting the idea at first sight, I believe an introduction video/animation would help a lot.
The plans are a bit pricey to me -- (how) did you do your pricing analysis/survey?
Regarding your semi-automated plans:
* What's the process for evaluating false positives/negatives?
* What guarantee do you provide against incorrect results? I know you have each item moderated 3 times, but it's still a worry. What if porn gets by?
* I assume your team will be able to handle really terrible objectionable content uploaded by griefers? The kind of stuff no human should have to see?
* I feel you should mention MTurk usage on your site somewhere. "How" you perform the automated pieces was one of the biggest questions I had, and I would not have purchased without emailing you to find out if you outsourced externally, used Amazon, or what-have-you.
* What's the turnaround time like for the moderation? Any estimates on that depending on the content?
Thanks in advance.
* We only provide a money back guarantee. We don't charge enough to cover any insurance. If you need that we've partnered with moderation companies who offer insurance (cover obviously depends on the amount of moderation you need).
* Yes, the Turkers are all warned.
* I think you're right. Initially I thought it it would be a turn off - but in retrospect that was a mistake.
* Very quick, it's about 7 seconds per item (once it's on mturk). Items are batched up into 20 and sent off every minute - so the complete turnaround will be a bit longer.
Let me know if you've any more queries.
Too bad that there are HNers who down vote a comment that says a problem some one has. I said that the tour didn't help me because it really didn't. And I hope there should be other people who would have the same problem. The developer gets a chance to decide whether he needs to improve things.
Really proud of OH-SO-Intelligent portion of HN users who understand things at a glance. Sorry I'm not. So down vote if you wish.
I'd also like to see a "developer" plan, for sites that haven't launched.
I agree with you about the developer plan - what sort of attributes would you propose (pricing, usage etc)?
Should be: "Our team is on call to moderate your content 24/7."
you should give example of client using your site also add an about us & blog page
So I would say the market is definitely there, but that the pricing model should better reflect the amount of time required to moderate images vs videos of various lengths.
One suggestion: On the pricing page the default tab is for self-moderation. Personally, I find the outsourced moderation offer much more compelling, and I would lead with that.