Ask HN: Where to find customer service folks?

4 points·ScottWhigham··5 comments

I need someone to handle customer service - an in-office person, to be specific. I'm in Texas also - any suggestions for which job boards to target? I used Monster last year and had only 2-3 viable candidates out of 10+ replies.

Thanks

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If you're out in your town & find someone working a customer service job & they impress you, why not invite them to interview. That says more than any resume would.

Perhaps contact a short term agency in your area and give a few candidates a test run.

If there are any technical or industry skills that would be useful alongside the role, advertise on those specific boards too.

If you ever would consider making it a remote role, I'd certainly be interested.

I don't have a specific recommendation outside of checking out usual places like Craigslist and asking your friends/family if they know anybody who is looking for work. However, you will be able to increase your potential options if you weren't limiting yourself to people who can work in your office every day. There's advantages and disadvantages to that of course.

Where in Texas are you? If you're in Houston or Austin and don't need super deep technical skills, hit me up, I might be able to connect you with some people (email in profile)

Dallas!

Indeed.com was kind of neat because you can check resumes before you pay. $1 per contact.

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