Hi, we usually track individual database issues via outbound support tickets opened on your account. The exception is for widespread outages, but this one was actually fairly small in scope.
If you didn't receive a support notification, please contact support@heroku.com so we can figure out why.
Thanks. I've now done this and referred some others to this comment.
this affected me as well, i had to provision a new database and promote it to master in order to bring my app back online
I had to do the same and Heroku support is non-responsive. This is beyond frustrating.