Working suspend and resume was always the deal breaker for me and caused me to switch over to OpenBSD on my laptop.
I'll agree that many Linux distros are better for beginners, but I dislike having software which I won't use included in my operating system, and I appreciate the FreeBSD ports system and it's ease of use.
Suspend/resume would be nice, but is not a deal breaker for me, as shutting down and powering on doesn't take so long that it's unreasonable, and with a 12 cell battery my netbook runs all day on a full charge.
As for suspend and resume, it didn't become an issue until recently when my workflow became sit for half-an-hour to an hour, then pick up and move multiple times a day. Rebooting, opening all my programs again, etc. became tedious.