Yelp needs a "Useless" flag. All kidding aside, the fact that a reviewer has complete control to destroy a business reputation without any sort of accountability or credibility is wrong. There's nothing saying that Andy has ever physically visited this establishment. Of course a "Useless" flag would be useless itself because every active business owner would flag every negative review as "Useless".The unfortunate reality is that Yelp attracts only the worst in human emotions. In this case, it wasn't even related to the product or service.