Wrong. This isn't abuse. The audit found only unintentional spying--in other words, mistakes. No organization is perfect; bugs do exist, especially in software. It's pretty amazing to see the detail at which these incidents were logged, however.
An internal audit by an agency that routinely fails to report "mistakes" to the people responsible for their oversight, and who routinely instructs staff to alter information before it is handed over, and which has previously been found to instruct staff in how to "shore up" justifications for their searches, "only" finds unintentional violations of the law.
What a shock.
Or, put another way: I hear you inadvertently spilled water on your wife at the dinner table last night; tell me, for how long have you been abusing her?