Nic(or Josh),
You guys have an awesome service here! I have a question about your website, if you don't mind, what are you guys using for the 'feedback' tool in the bottom right corner? It's pretty friggen awesome.
Isn't it!? That's an early release of User Voice's new feedback widget. We love it extra double much because it fits in with our look and feel so much. Highly recommend them, they have a great service.