The common pattern in the responses of most organizations is "word play".
Skype -
Skype wasn't changing its protocols to make it possible for the government to eavesdrop on users,
because the government was already able to eavesdrop on users.
Google and Facebook- Google and Facebook insist that the NSA has no "direct access" to their servers. Of course not; the
smart way for the NSA to get all the data is through sniffers.
Apple- Apple says it's never heard of PRISM. Of course not; that's the internal name of the NSA database.
I am surprised that such large organizations are using "word play" to put a veil on their activities. Are they not aware that they would be found out in this Internet age? Personally, I think this would make an interesting social science study.