MediaTemple down for ~3 hours...hosting provider suggestions?

MediaTemple has been down for ~3 hours for us this morning. I have now rescheduled the demos I had planned for today and asked MT for 1 year of dv nitro service ($750/month) to keep us with them. I'm sure they won't give it to us so it's time to look for a new provider. 3 hours of downtime on a Monday morning are not OK. Any suggestions? I've heard good things about these guys:

http://www.m5hosting.com/

If your sysadmin skills are good and you're willing to try Solaris - Joyent's Accelerator is a good alternative

http://joyent.com/accelerator

Just remember that no other host's ui is even close to MT's... except for one based in Europe (and the prices are really high)