Show HN: Track customer happiness across all aspects of your business

The rub is that we are also an association of privacy professionals. This means our members care deeply about where their personal data ends up. Unfortunately you have no privacy policy on the site which prevents me from even suggesting it to our Membership group -- it would be summarily dismissed without consideration.

It's a common mistake among MVP sites to overlook this detail but often a generic privacy policy would likely be enough for most and shouldn't take more than a couple of hours to put together. I think it would be effort well spent.

I think it would be nice to have the option of putting the tab on the sides (left and right) of a page, too. I've seen this on some customer feedback apps.

I didn't check it on a mobile device, but it's a good idea to show how it looks/works on a smartphone too.

There's no link for support in the home page, though it appears on the other pages (FAQ, ideas, plans...). Is this intentional?

I love looking at screenshots of apps and services to see how they work, what sort of information they expose, and what sort of value I can get from it. The screenshots you've got in your carousel look interesting, but they scroll past too damned fast. There's no time for me to investigate the screen to pick out details.

I'd love to see manual paging through those screenshots with some words describing what I'm looking at, but I'd settle for a pause button!

One other thought: have you experimented with reversing the order of the faces, so it goes happy-meh-sad? I feel like I'm drawn to the sad face most, though that could be because the colour of it contrasts with your very green header.

Red/Green is the most common range of color blindness. Azure is a common substitute for green, or try some other combinations that move away from the Stop Light feel which is a bit overplayed anyway.