How Hugh Jackman Taught Me to Make a Lasting Impression
inc.com
inc.com
I can understand the logic and even the motions but going from "That's a really good idea and I should be more engaged" to actually engaging with people are a huge gulf to people like me sometimes. Perhaps it's more of an excuse than it needs to be too.
I've tried hard to make up for that time, but I know there are some people I'll never win back because their most visceral experience of me was uncomfortable and negative.
Make observations about the person.
Ask them questions to confirm your observations.