For what it's worth, we did the free premium trial in June. Over 14 days, we received 11 emails from the folks at StatusPage--some about getting started, some (too many) just their regular email blasts, some to say our trial was ending. Eight of these offered an unsubscribe link, which is appreciated, but the default should not be to spam the shit out of potential customers.

I know I've seen other threads on HN and elsewhere about finding the "right" number of emails to inundate your trial users with, so I hope you guys are experimenting with this and tracking what works and what's turning people off.

Still, seems like a solid product that does what it says, and overall we didn't convert because we already had a solution in place that we're comfortable with. Good luck.