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I think it's a pretty pissy thing for al3x (http://twitter.com/al3x/status/1786897274) to publicly denounce a controversial feature change like that... at least wait until the backlash is over! He needs to support his company's decisions, instead of being so eager to divert blame from himself.

Although my comment could be completely void if Techcrunch is overplaying the entire situation, which is probably the case...

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Once upon a time, I would have agreed with you about keeping gripes internal, at least until the dust settles.

But in the rising operating mode of constant deep interaction with a large vocal userbase, authentically sharing internal dissent might better manage customer expectations. It acknowledges and mollifies, a little, without making a commitment.

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