A free ride, running one of the largest and best-of-breed, free software-infrastructures.
Definitely getting old. You sound exactly like every old person (3 of them) who i've moved from Outlook to Gmail.
Back then Gmail was better than everything else. Now it's an abomination which makes me want to jump ship.
FYI, everyone was upset when it changed. That's normal human behaviour. Nobody likes change. But since then, I've learnt where the "hidden" features are, and am lovin' it.
BTW, the new Hotmail (Outlook.com) is pretty awesome too. Even better than gmail IMO.
I get frustrated when I go back to my hometown and am confronted with new streets and missing landmarks, but it certainly isn't their fault.