On Severance
rrwhite.com
rrwhite.com
Writing too many severance checks? Figure out how to improve your hiring process.
It's more the thought of paying someone more than you're legally required too when you know they don't deserve it.
There are many reasons an employee could be underperforming. It could just be a bad fit / poor communication prior to starting. If you're hired to do X and you end up doing Y (maybe the company changed directions), the employee may be "incompetent" (another loaded word) at that task, or might not be interested in that work.
I'm incompetent at lots of things. It doesn't mean I am incompetent.
If a business owner lets paying severance "burn [him] up inside", he's going to be pinching pennies to an early grave.
And yes, the first thing you should do post-firing is examine your hiring process to see if it could have been foreseen and prevented. But in some cases it does come down to someone just not having the experience, the talent or the work ethic to meet the performance required. It's those cases, especially with tech workers, where founders are apt to ask "do I really need to provide severance to HIM (or her)". Writing at $20K check to someone to walk out the door is never an easy thing to do especially at a startup where that $20K could go a long way. That's what I was addressing here.
This is all predictated on "some" cases? "On Severance (in some cases)?" From the way you describe it, some cases are those in which the employee was able to rook the entire hiring process despite their inability to do the job, but how did they get an offer in the first place?
This brings up a secondary point: is "the performance required" something that changed between hiring and the decision to fire, i.e. a leadership issue?
Without having illustrated these scenarios, it sounds more like "Ready, Fire, Aim," sweeping employees to the side when it turns out a little-informed guess was wrong.
I've been fired for poor performance(or bad attitude as they said because i disagreed with their decisions. No one would disagree with my level of technical ability), only be promoted within 2 months at my next job because I took intuitive and had my own ideas. I've introduced a lot new processes, and ways of doing things. They've liked that here.
What i'm trying to say is another mans bad employee could be a good employee somewhere else. It's very subjective, and depends on what they are expecting. A short order cook to implement the managers vision? Or someone with a vision of his own?
Oh phew. Some random person on the internet said a vast percentage of poor performance is the fault of managers and provided no context, information or stats to back it up. Glad we can finally put that debate to rest.
Remember everyone. 10, 50, 100 years from now, none of this work is really going to matter. How you treat people? That's what matters.
(In that role, you may come to classify some as founder-type people like you, while others are meant to be used.)
To build a successful corporation, it can be helpful to be able to see (and act) as an ideal, rational sociopath. (That is, having that as one perspective.)
And programmers have it easy. Consider people in food service (or even adjunct profs or something). Their bosses often cheat and screw them bluntly. No need to actually be a sociopath. Their bosses merely have to latch onto some half-baked reason to justify their behavior. In this sense, sociopaths are less pathetic.
So not paying someone a severance he's not contractually obligated to provide is sociopathy? That's like saying not tipping the contractor who installed his cabinets is sociopathy because you think it's a nice convention to tip people, regardless of the contract both parties agreed upon beforehand. Skipping on severance isn't sociopathy. Cutting people's throats because you enjoy the look of panic on their face is. Get a grip.
My guess is he is actually a fine guy with fine character, but was making an argument on a mailing list along the lines of, "even if you totally lack empathy, it is still rational to pay severance".
"I hate severance. Hate it." - Assuming he is of good character, it is more likely that he was also hyperbolic. Surely helping someone land on their feet provides him some emotional satisfaction.
2. How does not liking to pay off people who trick him into hiring them, make him a dick?
I think he's just making an effective argument. If Richard's position is "you should always pay severance" and he wants to convince everyone of that, he needs to beat the other side's best argument. That best argument is something like "Capital is scarce in a startup and this employee was fired because they were incompetent. You're telling me that some of that capital should go towards paying a severance for someone I regret hiring in the first place?"
He's trying to convince everyone, not just "most people" who "have empathy for the people they fire." Those folks don't need much convincing, if any, and even they might have a hard time paying severance when they fire someone who made their blood boil.
If you ought to pay severance in the worst scenario imaginable then you ought to pay severance in every scenario. Case closed.
Otherwise, we should just keep our commentary to the argument as written rather than what's going on in the author's head.
Which would be proving a negative. Charitability has nothing to do with an effective argument, which depends on actual words engaging the actual subject at hand. If you have to clarify by saying "I was only talking about some people," it wasn't an effective argument, because you left out the entire scope of the subject you're describing.
If you misunderstood what I was doing, well, c'est la vie. I'm not actually interested in convincing you so much as not having a friend of mine called a sociopath in public without sticking up for him. ;)
Employers should give formal warnings. Employees need hard metrics on where they are flailing.
1) they do pay for the two weeks
Nope, no severance, no advance notice. Simple as that. If you need something after I am gone, we can negotiate the terms at that time.
Hopefully, you don't word it like that. It doesn't come off well.
To my mind, notice periods are good for both sides - the employer gets peace of mind that if you choose to leave you'll still have a period of time for handover and winding your job down and the employee knows that they've got a bit of a safety net if they're let go. There are generally clauses that allow notice not to be paid in specific circumstances as well, generally for gross misconduct.
If you have $15k left - and that employee needs $15k in severance - it may be a good idea to explain to them that you really want to help them out but cant.
If you are still at $1M and the employee needs $15k in severance - then that it is obvious that you should give it to them.
Anywhere in between - use your gut, but lean on the long term game.
Also, paying severance isn't just about doing the right thing for the departing employee. It's also about ensuring that your other employees feel good about their own jobs and don't have to worry that one day, they might be left in the cold with no cushion to help cover the search for a job (which will likely take far longer than the severance covers.)
Thus my goal was to argue for a reason why you should always pay severance even when none of those conditions you mentioned apply. Otherwise I agree with everything you wrote.
The fact they were "fairly well compensated" is irrelevant, by the way. Severance isn't paid because people were underpaid.
Consider the following:
1. A company lays off a thousand employees as it outsources a division, or combines with another firm (management decision).
2. A company decides that a product isn't cutting it and lays off the entire product team.
3. My own experience: I was asked to leave a senior position to join a brand new division of a >billion revenue organization - with the expectation that a new business unit would be formed. Four months in, the parent organization was facing external pressures and decided to stop the whole venture - and yes I had pre-negotiated a severance deal for just this eventuality. According to the author, that decision by the parent company was somehow my fault? Was I incompetent? Should I have skulked away in shame, with no payment at all for the risk I took?
This article is business advice as dispensed by a grade schooler.
Second, in a startup, it's probably worth getting an employee to sign a separation agreement even if they were terminated for cause. Part of that separation agreement will include a release of claims, making it impossible for the former employee to return after the fact and dispute the cause of his termination.
This makes it possible to say "There are no former employees who might come out of the woodwork a sue us for wrongful termination.", e.g., while fundraising.
I think we all hate working with incompetents, but if someone working for you is just simply not competent for the job they were hired for, that's more your fault for hiring them in the first place than their fault, IMO.
And if you're running a company and you hire enough incompetents for this to be an ongoing issue of frustration for you, that would seem to point to you being incompetent yourself.
I didn't mean this to imply that it's a regular issue I have to deal with :)
PS Priority #1 post any firing is a careful review of the hiring process that got you there.
Nope, it isn't popular here in Texas. I tried to negotiate for severance when working with a company who had previously surprise-fired me. They were determined not to agree to any future severance or anything named severance. I ended up baking it into a higher hourly rate. In the end they paid my severance wishes many times over, in advance.
How is it possible to require that?