I'm starting a VPN service and wanted to see what the HN market looks for in VPN services. Do you have any common problems/gripes? Anything that VPN services do NOT offer that you wish they did?
Well, I would like it to work without 3rd party software. I want assurances in privacy and anonymity. If this service is based in the US, this mean NOT keeping much in the way of logs or records. I want assurances from a crypto expert that your service is secure. It also NEEDS to have perfect forward secrecy enabled from the start to "prevent intercept and decrypt later" attacks. Bandwidth caps are annoying but probably necessary - mine currently is ~$20 / month and 50gb cap. Accepting btc is a plus.