Out of curiosity, which competitor did you move to?
I did't mention the competitor because my primary complaint was to raise more awareness about the things Spotify could fix to bring me (and others) back as customers -- Not to drive business to someone else.
A bit of a tangent, but I'm also having some issues swallowing the "pay for a license" pill in a lot of respects, e.g. Spotify and Steam (of course, we all do it anyway), so if there's a chance to continue to do that but also own things, or otherwise move away from that ephemeral type of usage, then I'm interested, so always interested to learn more about alternative products.