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Throughout this whole thing, that's struck me as odd as well. They seem so careful with everything (even going to the length of having separate computers for accessing the internet and accessing internal systems, at least at the CIA), so I don't understand why any one person would have the keys to the whole kingdom.

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Well, I guess a government agency, even if it's a spying agency, it's still a government agency. I think that hollywood has made a great job all these years, by making us believe that the NSA is somehow super-efficient and infallible. Works for scaring the crap out of your enemies!

This reminds me of this:

http://michaelgr.com/2008/12/29/overestimating-the-cia/

The Kryptos sculpture has been there for all to see for many years, and the man who designed it thought it would be decrypted in months.. Yet it still hasn't been fully decoded, including by the NSA and CIA (part of it publicly was, so we know that if they did they would probably tell us).

This tells me that they're probably very good at some things, but that we also shouldn't overestimate them (the hollywood effect).

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