Well it is not that simple. Relationship wasn't that rock solid. It was the appearance. And it was multifaceted.
There are economic ties, political, cultural, and military. It was always complicated with EU. Some countries are part of NATO, some aren't. EU doesn't have a military. So geo-politically it can't "project power" too much as a unified force. US and its NATO members know it.
If you read foreign affairs journal (they are stinktank propaganda often but they are read and acted on by many in power). You'd see articles about how EU is a geopolitical threat to US. It would eventually want to extract and use the same resources. It would want to eat the same bananas and dictate policy in parts of the world.
EU was and is a threat to US. If anything before those countries formed a stronger union, they were easier to manipulate as they could be played against each other. Like say offer Italy some trade rights to force France to change their stance or something like that.
Kosovo war for example was a good ol NATO show of force. USSR and then Russia was disabled in the gutter licking its wounds, EU was rising. It was time to bring in NATO to show the world who really rules Western Europe lest EU gets too cocky or gets some funny ideas.
Culturally, well we are friends. Americans love to trace their ancestry. Yes even 5 generations back and claim they are from Italy or France or what have you. They don't speak the language but sure as heck talk about how Italian they are. And so on. At least as far as culture and shared values. There is a closer relationship.
Anyway, I am just rambling without many references but just trying to say that it isn't that simple as "I thought we were friends and now look at what you guys did?"