I don't understand how they can write that article without mentioning RapGenius or even alluding to that fiasco. Wired just lost some credibility in my mind.
If that's business as usual, I'm really curious what a crisis looks like.
As for why RapGenius should be mentioned - they were the catalyst for all of the above. Without them, this article never gets written in the first place.
The thing is: I don't understand why a large company would use Heroku because of the costs. Heroku seems like the sweet spot for a 3 or 4 person company where they don't have the economy of scale to manage their own servers.