Getting Buzz: From 0 to (maybe) Forbes in under a week
kyro.posterous.com
kyro.posterous.com
This is spam, black hat, whatever you want to call it.
You got 90% of the buzz machine figured out. Now you need to learn how to play it ethically.
Compare with my version of "0 to AP under a week": http://blog.fairsoftware.net/2009/02/27/make-your-way-to-the...
Good Hackers have ethics.
What I did was no different than what you see on television when you hear 'the cure to weight loss is here!' It's tapping into the human psyche and appealing to a very irrational part of the human mind. Just like how Apple markets their products as 'these will make you look hip instantly!' Sure, you could argue that because it was swine flu, I was dealing with a more sensitive and morally weighty issue, but I'm sure more people die every year of obesity, etc. And to be fair, the name of my account, flushirts, and the shirt linked, shirts that said 'oinkment' or 'theraswineflu,' did provide some context to those tweets.
You are more than justified in arguing that other things I did can be perceived as unethical. My use of Twitter, however, was not. I used it to directly communicate with those who were discussing a topic I happened to be catering to. And the 'Breaking:..' tweets were just a way to grab attention amidst a society in an irrational and unnecessary panic. That's how some marketing works. That's how Apple conducts its marketing, believe it or not, as subtle as it may be.
I'm objecting very specifically to announcing a cure for swine flu. I couldn't care less if 99% of the world uses those sames tactics. In my book, they are wrong.
And yes, I have been exposed to Apple marketing for quite a while now (~1985) :-)
Count me out.
So this works for a throw-away company that you don't care about. That said, I'm doubtful of the wisdom of linking your name to it publicly like this. You only have one reputation...
I know that this is a sensitive point, particularly on HN where people tend to judge companies by the merits of their pproducts and not on their ability to market them, but cheating gets results. It's of course a fine line, but if you don't get caught and attract new customers then it's good for business.
Sad as it may be, if you want to make serious money you often have to do things you wouldn't normally do, including black-hat SEO, promising more than you can deliver and squeezing your competitor by spreading FUD and rumors.
I'm not saying that this is the only way to do business, and there are many examples of companies with an impeccable moral record that are doing well. But the bottom line is that shady tactics work if you don't get caught. And more often than not you don't.
If it's in the hundreds, you don't have to be too embarrassed.
The SEO from the influx of new links is just kicking in, the public awareness of the products needs to sink in, customer base is still unstable, etc.
Success or failure at this point is just... unknown.
Note that this hackernews post - and your reply - increases the publicity. But on what basis could anyone possibly object to his tactics anyway?
http://flushirts.spreadshirt.com http://flushirts.spreadshirt.com http://flushirts.spreadshirt.com http://flushirts.spreadshirt.com http://flushirts.spreadshirt.com http://flushirts.spreadshirt.com http://flushirts.spreadshirt.com http://flushirts.spreadshirt.com http://flushirts.spreadshirt.com http://flushirts.spreadshirt.com (I'm not him, just making a point)
But on what basis could anyone possibly object to
his tactics anyway?
Because those tactics selfishly add to the massive pile of bullshit we have to deal with every day.[edit: not very constructive of me, true. But really, I think that's a pretty good objection.]
From my point of view, I can't see how you (and 6 net upvoters) could possibly have misunderstood me when I follow it by spamming the forum and add "just making a point".... and that's the essential communication problem of irony. Lesson learnt. HackerNews, I salute you for requiring my principled integrity.
Maybe it's more indicative of the types of statements we've come to expect here, at least I've read a few things here over the past week or so that have left me puzzled about the community, so your dry statement seemed a bit more like par for the course.
Yes, I feel that HN has seemed a bit more like reddit over the past week or so.
This might be partly why twitter gets so much mainstream press/TV: it is a good thing for their advertisers.
While the author may have made a quick buck, they did so at the cost of their customer's trust and their own credibility. Once lost, they're impossible to regain. I think the author should follow Seth Godin or Gary Vaynerchuck for a while and learn the value of honest, permissions based marketing.
I myself have been wondering how to generate some buzz around my own fun side-project: http://www.tjetter.com - a site that allows you to chat with random strangers, as well as read (and replay) all conversations that take place at that very moment... Not sure whether applying your tactics should be the way to proceed. Suggestions?
Anyway, suggestions on how to generate some buzz around this concept?
I suggest you delete this post, and stop telling people about the secrets of SEO you learned from a t-shirt site.
Better yet, write a follow-up post saying how successful you were.
Call me a cynic, but I'd guess that the dollar amount you made would have seriously detracted from the veracity of your article. Maybe after Forbes covers your shirts, the figure will be worth sharing...
In the mean time, let me offer some words of advice to the entrepreneurs who might be misled by this article. The way to a successful product isn't a sham-wow with a trendy swine flu t-shirt site - the way to success is to focus on serving your users, and making your product better.
Tell me... did Posterous get to the level of success it has today with the tactics of making swine flu shirts? Maybe you have a more interesting story to share.
Here, Kyro makes shirts and he made special flu shirts when flu was the buzz. There's nothing wrong abt it.
The method of publicity and the product/service are connected. It's not like Mozilla selling flu-tshirts because they want to spread the browser. It's spreadshirts making flu shirts because they want to spread the word that they make shirts
I hope you do realize that I wasn't trying to build a company for the long haul. I'm not telling entrepreneurs to market their products in a sham-wow way. I wrote that in an attempt to inspire entrepreneurs by letting them know that all they need are the tools they are given and their creativity to generate buzz. This was mostly a response to the submissions I've seen in the past where people complain about how hard it is to get attention for their product. That SEO is still worth something. That Twitter can prove to be an invaluable tool. And that creating an interesting story is the way to get blogged.
I'm not trying to build the next Apple, man. This was clearly a gimmick I whipped up in no time and tried to push to the limit given the resources I have and no money.
Also, in response to your last line, PlentyofFish comes to mind.
I think this highlights an important point: the best product in the world will fail without customers and awareness. This point is clearly fundamental but one easily missed by hackers living inside their products.
I've intentionally put zero marketing and promotion into my startup as I'm completing a full-time undergraduate degree and can't provide high quality customer service to a large customer base. The product is great in so far as those that use it (about a dozen) love it. But since no-one knows of it, the customer base barely stays in double figures.
The end result is interesting and the process is worth noting. The tactics used to generate the buzz may be questionable in places. Change the implementation as per any ethical concerns and you have an interesting buzz-generating framework starting point.
The web and blogs in particular provide a system for documenting different perspectives. So even if someone is wrong their post provides insight into why people believe something that is incorrect. Plus it might inspire someone else to write a thoughtful post explaining why the idea was wrong which makes it even more valuable.
Bottom Line is, imho, every piece of thoughtful information increases the value of the system as a whole.