I agree that Stripe has built a great product, and they have a great team. I too have had the absolute displeasure of working with a host of other gateways, and it's easy to separated Balanced & Stripe from the rest of the pack. They are both in another league when it comes to ease of use, integration and features. However, for a marketplace with any volume, the ability to change the soft descriptor for charges across different merchant accounts is a non-negotiable necessity. You can find this gem in Balanced Docs: appears_on_statement_as: optional string. Text that will appear on the buyer's statement. Characters that can be used are limited to...:(https://docs.balancedpayments.com/current/api?language=bash#...) Just try charging a few hundred credit cards with a generic descriptor and the wave of charge-backs will help you to understand the importance.