I take a weeklong trip to San Francisco every few months -- a city with loads of Airbnb uptake. I used Airbnb for the first few trips and was happy with the apartments I rented, but I've stopped even looking at Airbnb because the booking process is such a pain.

Every time I've used it there's been 24-72 hours of back and forth with a host before I even know whether I can reserve their place. Often I lose a day waiting to hear from a host only to find out their calendar wasn't up to date and it's not actually available.

Hotels are more expensive, but booking one is trivially easy. That convenience is worth a lot to me.