I doubt they really care about HN's opinion given the vast number of criticisms put forward, but I do really hope that they'd post more product information, perhaps more of the science, more of the research. Again, as I've said before, hiring a few more relevant scientists would help with their credibility, and might it be possible? -- improve their product. That is all. May there be no more flamewars.

(Granted, I've stopped following this story, so my information might be way out of date)