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Question: How are you going to protect my shipments from being damaged if they're not packaged? Or do you package on my site?

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We have custom bags that have heavy padding on the inside. We have designed them to transport fragile items. If multiple items are going in the same package, we bubble wrap each individually on site.

We take these bags with contents to our warehouse where we professional package all items for transport.

And if it is damaged on arrival, who is liable, you or the shipping company. Who do i have to deal with to get paid for my broken item?

We inspect every item at our warehouse. If it was damaged during transport to us, we cover 100%. If it is damaged from us to the destination, it will be up to the shipping company. We offer insurance through USPS.

We are looking to cover round trip but still seeing if that is economical for us.

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