I am trying to reconcile these two statements made by the author:

1) "[Scrum] provides a framework that prioritizes delivering real, working, business-quality software sprint after sprint."

2) "Scrum is engineering centric. Great companies are customer and product centric."

So, with the second quote the author sets up this dichotomy between Scrum and being customer-focused. But to me, the first quote (which is accurate) positions Scrum as supremely customer-focused. Meaning, to deliver value as soon as possible, as much as possible.

I think the author fails to make any persuasive arguments about Scrum. His arguments about what Scrum is not are inaccurate. I was hoping for some useful counter-perspective.