When founders get overloaded with tasks

And I don't just mean the work, that's the easy part. Delegate parts of the decision-making process you don't have the time for to get into properly. Yes, even if it involves spending money.

If I have to report to, talk you through things on multiple occasions, have to keep reminding you of them, and all the while my team is waiting for a decision, that process does not only cost you a lot of time you should be spending doing other things, it actually often costs the whole company more money than we're actually talking about spending!

If you don't trust the people you've hired, you're doing it wrong.

The process is straightforward (collect, process, organize, do, and review) but what I found most helpful was getting everything out of my head so I could stop worrying about forgetting anything.