Did you guys roll your own HBase environment or did you go with the CDH? If you're using the CDH version and have any questions, feel free to shoot an email to cdh-user.
Cloudera has in fact been an inspiration for us to follow, you guys have really struck the right balance between open source and commercial support. We follow the same philosophy with Scrapy (an open source web crawling framework), as you do with Hadoop and its ecosystem.
I'm not too familiar with Cassandra, but the scalability of an HBase table is almost entirely dependent on your key design. Judging from their use case and requirements, they would likely use a incremental key design which would allow for super fast range scans, of course, this leads to region server hotspotting, which may or not may not be a big deal to them.