Also relevant: http://www106.pair.com/rhp/free-software-ui.html
This text is the unofficial Gnome UI manifesto. If you don't agree with it then you probably will never be happy with Gnome and should use something else.
The personal opinion of Adam Jackson is the ultimate and only truth.
And still, a lot of seemingly smart people are baffled by the fact that Linux has failed to penetrate the mainstream OS market for personal computing...