That plus their DNS hijacking [1]. I really loved their UI, but have been moving my domains off Name.com as they come up for renewal.
I've never done it myself but I've read it in multiple occasions so it might be worth checking if you're really looking at moving away.
Oh, and gandi.net for TLDs I can't get from namecheap, like .io, .cx.
http://community.namecheap.com/blog/2011/12/29/25000-eff-don...
I also have one domain at networksolutions (it was worth a $100 difference over five years vs gandi), but I definitely would avoid them in the future. As soon as I ordered, they started calling once per day attempting to sell further services. They are on my avoid list now.