Actually if I recall, the problem with Tomb Raider was an exceptionally bloated budget and unrealistic expectations. In the first month something like 3.4 million copies sold, but they were expecting closer to 7! A well reviewed game that sells millions of copies was still viewed as a failure because the budget that went into the game was downright crazy and the expectations were simply not in line with reality. If you can sell millions of copies of a title and consider it to be a failure then there are some pretty big problems with your business model.
http://www.eurogamer.net/articles/2013-04-09-square-enix-tho...
http://www.escapistmagazine.com/news/view/123045-Tomb-Raider...
http://www.escapistmagazine.com/videos/view/jimquisition/712...