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As much as I love bashing Google over privacy. And as highly probable as I believe the sort of glitch described is likely to occur, two things make me skeptical of this story.

A) That of all the random ways that a bug like this could manifest itself, it happened with a tech journalist on the receiving end.

B) That the author spoke with a live human Googler over a customer service issue in regard to a free service.

The real story here is B not A.

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For all we know it could be happening to lots of people.

But they aren't tech journalists so we don't know about it.

> The real story here is B not A

I would assume if you're a journalist in the tech industry worth you salt you probably have a Google contact you could call.

There is a difference between knowing someone at Google and getting someone at Google to go on the record in regard to a customer service issue with a free product as "spokesperson Cristine Sorensen" is reported to have done.

Claims of Brokenness don't get support. Claims of violations of privacy policy and law get support.

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