Think about all the times you went shopping at a department store and weren't hassled by store security. That's your preferential treatment.
Think about all the times you went shopping at a department store and weren't hassled by store security. That's your preferential treatment.
Retailers don't want to expend money and other resources on security personnel and equipment. Unfortunately, they have to do so because certain individuals do partake in behavior that harms the store in one way or another.
If a given store repeatedly has trouble (or a lack of trouble) with individuals who have certain traits in common, perhaps even including skin color, then it's understandable that people exhibiting such traits may be treated with a certain degree of suspicion.
The store is merely trying to manage risk in an efficient manner, rather than intentionally giving people with one trait an advantage over others without that trait.
Ideally you're right (If the metrics backed this up). The problem is when stereotypes become the metric, which is common, especially with minorities.
If 90% of your store's theft was caused by 5% of your customers - that can be identified of having the same race/color, are you really going to blame the owner or employee that gives more attention to those 5% than the other 95%? If so, what is your solution to this issue? Should it be ignored?
While they may not apply to each and every individual, many times they do hold true to some extent, even if it may not be particularly pleasant to acknowledge.