Boston bombing: How Internet detectives got it very wrong
bbc.co.uk
bbc.co.uk
Should we just ignore the fact that the FBI had access to resources that would've certainly resulted in the amateurs coming to the same conclusions? A video of a man dropping a bag which then exploded -- it doesn't take a professional to guess he's involved.
If it's so obvious as you make it seem, then what's the benefit of having the public involved?
Remember that there's a cost to making information public - for just one example, it can be bad to let the suspect know how close enforcement is to catching them. (eg. The Cambridge police department stopped tweeting updates when they realized that they were probably just passing on information to the suspect.)
It turned out not to be too useful here given the identification process was trivial and the suspects started a crime spree the next day. This isn't always the case.
This is especially true in specialized professions like that of a national law enforcement officer.
Some professional processes appear not to work well under this environment, too. For one, professional investigators compile a list of everyone who could be a suspect, and then disqualify them methodically and quickly. The reddit discussions established many potential suspects, but had no real way to disqualify them. The unfortunate result is that news media picked this up and the disqualifications came from public statements -- definitely not the way such a thing should work, and having your name publicly attached to a crime is really terrible. I'm not happy this happened, and I place blame primarily on the people who didn't bother to look at what was happening and instead took a picture with a box around someone as an indication that they were a suspect. Instead, it was just a picture meant to draw attention to something that seems suspicious for discussion, for cross references with other images, and with potential information people have that could be forwarded to the FBI as a tip.
It also definitely showed that there's a very high noise to signal ratio in this, most likely due to the chaotic nature of an open forum like reddit. It's not ideal in this regard, but I wouldn't dismiss it out of hand because it has shown that it can be a valuable resource if used correctly.
Professionals often have an axe to grind, and will sometimes let their experience and ego cloud their judgement.
The Aaron Swartz episode come to mind.
http://simonnricketts.tumblr.com/post/48115760648/twitter-an...
I watched pretty much everything that went on there, and everything these stories about "internet sleuthing gets it wrong" say is wrong. They're just sensationalist headlines. Journalists these days don't really care to get it right (you should note that many news outlets published factually incorrect data regarding the bombing claiming it was from a reliable source), they just want eyeballs.