Hopefully, they own up and start being transparent.
If this is true then what alternative hosts should I look at, besides AWS?
I've only used DigitalOcean. My anecdotal experience from running a Chef Server on a 1GB instance has been pretty mixed. The price is good, but network and CPU performance feels very variable to me. A month ago their Amsterdam servers were unable to be resized, and there was nothing about it on their status page. I tweeted and was told they'd be working "some time later today". Doesn't fill me with much confidence in general.
I'd still choose Linode for anything of importance - their long reputation is well earned in my opinion. But, if this breach is true, I hope they handle it well.
That is unfortunately the problem though. If this is true, they have already handled it terribly as it has already been 2 weeks since the attack.
That's just poor security and 100% they're own fault. I accept that there are security issues with every platform, but basic security measures and being transparent is still expected. My biggest issue with them in all of this is not being transparent.
Looks like someone who likes attention on some random IRC channel who is apparently a hacker may have hacked our system and we don't know who/when/where/why/how or what they may have got. Nor are we sure we were even hacked???
It takes time for people to investigate stuff. It's not just a couple hours. Also some random guys words on IRC (who could very well own INSERT RANDOM HOSTING COMPANY for all we know and looking to scare people off Linode) should be taken with a grain of salt.