* I was hired as a commodity, not a person, and treated as one.
* Management beyond my immediate supervisor had a fantasy about our working situation that colored their every decision, and no effort by front-line personnel could lead them to reality.
* My company had a failing business model, and thought they could squeeze the difference between expectation and reality out of the people doing the actual work that supported that model.
* Immediate supervisors thought loyalty meant not questioning.
* Evaluations were based on arbitrary criteria that had little to do with actual job success.
* My manager's response to pointing any of this out was "You should be grateful you have a job at all."
In a week I will be starting a new job at a small, but successful startup that appears to be the exact opposite of my previous job. I feel really sorry for the (quite talented) people who are still there, and I am grateful to that company for teaching me what kind of job not to take.