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It is over the phone transaction, seller was missing a digit each time and was not able to process. I trusted my credit card than Paypal, credit card helped me with a issue earlier.

But again, this is not about trust. Its about the eBay customer service response/arrogance.

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Ok, I'll continue to show my ignorance here.

What is ebay supposed to do for you? They can't verify the transaction, so it'd be foolish of them to start issuing refunds from their own coffers. They can't force the seller to refund (as far as I understand).

I'm going off-topic about the perceived arrogance. I'm just curious about what you expected ebay to do.

Explain ''There are a lot of sites out there to choose from these days''

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