I'm not trying to be snarky (well, a little bit), but you simply can't file a bug about an iPhone. You can go to the Apple Discussion Forums and see threads that go on for pages and pages with no involvement from anyone from Apple at all.
The only difference is that Apple releases one model at a time, so if there's a problem, everyone has it at once and it garners enough media attention to warrant a response.
I have no idea how one would file bugs about Windows Phone 8 either.
That Google makes their bug tracker visible doesn't mean they're doing any more or less than the other guys.
They refunded me, no questions asked, within the day. I've had a similar issue with Steam in the past, and they flat out refused to refund me for a mistaken purchase.
I suspect that EA customer support, for many people, is perfectly decent. You only ever hear about the complaints because people who are satisfied don't make a big fuss of it.
Galaxy Nexus with EMMC chip V3U00M of 08/2012 or 09/2012 (+others) needs fstrim'ing (or mounting with discard option). Android does not do fstrim in Galaxy Nexus, therefore phone becomes unusable after simply using most of the storage, and the user has to root their phone to fix it.
http://code.google.com/p/android/issues/detail?id=39154 http://code.google.com/p/android/issues/detail?id=43081
Yes, it is bad that this bug has lingered without attention. But I also see how it could fall to the bottom of the priority list for review.
Tl;dr: It doesn't work because it's not implemented.