Tesla’s Model S Lease and Financing Program Expensive, Misleading
blog.caranddriver.com
blog.caranddriver.com
Ok, now I got "how smart am I" out of the way. Tesla can have stumbles as a product and we can forgive them because they're blazing a trail and early adopters understand that comes with the territory. I for one did not care too much about the NY Times article. It was such an extreme use case (traveling all that distance in freezing cold) that would solve itself within 18 - 36 months. It would not have impacted my buying decision. The response from Elon gave me more pause. "Wow, there's such a defensive attack response from this company. What happens to me if I buy one and it's a lemon? It can happen. Do I feel like they'd be supportive or blame me for everything that went wrong?" More troubling than it needed to be.
This now takes them into entirely new territory. This goes to the one feature that's critical to the success: credibility and trust. Carandriver says it best when they basically say "Why are they pulling these shenanigans? They don't need to. It's an awesome car"
What really matters is if I were in the market for a new car in the next 12 months up until pre NYTimes Tesla would have been my top choice. Post NYTimes I would have asked a lot more questions if I was going through the buying process. Now I would not buy a Tesla for at least 12 months as I want more proof points around what exactly is the culture of this company.
Elon will publicly apologize for this within 30 days is my best guess.
Take a look at some of the Reddit threads about the expected profits, and you highly see upvoted comments talking about the NY Times debacle as though it is something that Tesla "won".
I can't know whether Elon Musk is actually caught up in the cause of electric cars, but it increasingly passes for a explanation of strange decisions.
I think this shows that Tesla just doesn't get the market they're aiming for.
With their prices(around $60,000 MSRP for the Model S, and $90,000 for the Roadster), they're looking at car enthusiasts and rich people. They're looking at an informed audience that will see through(or are capable of paying people to see through) the marketing to the direct impact on their bottom line. They're informed customers, and don't need this kind of marketing. The key points here was that they've gotten a bank to issue loans on the cars. That's all they needed to announce, not the terms or the nebulous "Total cost of ownership" calculation.
If we can assume he knows nothing about this ad then we can assume he will fire the people (and/or agency) involved in this advertising black eye.
If I'm paying $1200/mo for a lease, and any fuel / maintenance costs are on top of that amount. If I get an S-Class for $1200/mo, the fuel would be (for example) $200/mo on top, the total being $1400/mo. Increment accordingly for maintenance.
Tesla S is $1200/mo. I don't need fuel, hence I don't pay anything on top. It doesn't magically become $1200 - $200 = $1000/mo. You're still paying $1200/mo. Plus the cost of maintenance and electricity.
Talk about manipulating numbers.
If they pitched the calculator on the "true cost of ownership" page as a "here's a way to estimate the hidden costs of a gasoline car that make the Tesla more competitive than you'd think" they could make the same pitch but without the smell of a bait and switch. But even at that, it's not apples to apples (if you buy an S Class, nobody has to guarantee that there will be a market for reselling it in three years).
Once you have them through the door you have the chance to pitch them the concept, which in sales is a big thing. And the whole point of a salesman's job is to close the deal.
(I don't disagree, just pointing out why they are doing a bait and switch)
For a company that needs every ounce of credibility to make its product mainstream, this seems like a silly ad to place.
I mean is electricity free in the US?
For equivalent range, a Model S would cost me $8 per "fill-up" instead of $74. The difference would be bigger if I drove a sportier car with worse gas mileage.
For many owners, it actually is free. A lot of these cars are being bought by Californians working at companies with their own electric car discounts and charging stations at the workplace. The car comes with free recharges at Tesla's superchargers for life as well.
No, but it's a lot cheaper than gasoline.
The average cost of a kilowatt-hour is something like $0.11-$0.12 in the US (some places are much higher, some are lower).
The highest-capacity model with an estimated 300-mile range holds 85kWh. Tesla claims >90% charging efficiency, but let's just say 95kWh to charge.
95kwh * $0.12 = ~$11.40 per 300 miles.
Right now, a gallon of regular gasoline in the US averages $3.601.
300 / 50mpg = 6 * 3.6 = $21.60
300 / 40mpg = 7.5 * 3.6 = $27.00
300 / 30mpg = 10 * 3.6 = $36.00
300 / 20mpg = 15 * 3.6 = $54.00
300 / 10mpg = 30 * 3.6 = $108.00
As a point of troubling comparison, the Model S gets compared to a BMW M5 a lot, which apparently has a 16mpg/24mpg city/highway rating.
Another useful comparison is to a basic Prius, which has a 51/48 rating, but is substantially smaller, lighter, and less performant than the Model S and M5, but the Model S still beats it by a large margin.
When Tesla gets around to a Prius-like EV, the numbers are going to be even more ridiculous. The "fuel cost" of commuter EVs will simply be noise in the typical family budget.
Or some of the European diesels, some of which are pushing 100 MPG.
Unless I'm terribly mistaken, you are thinking of vehicles that were tested on a different driving cycle with a larger gallon (imperial vs US). If compared on an EPA cycle with US gallons, those cars get closer to 50 mpg.
It's worse than that. Diesel fuel has a higher energy density than gasoline, and is more expensive. Anyone trying to directly compare the two in terms of miles per gallon and cost without the appropriate adjustments is simply speaking nonsense.
15k/year assumption in the fuel savings calculator vs the 12k/year buyback program rate is hopefully an oversite rather than on purpose...
I'm gambling that they're eventually going to release one within my price range in the next five years. This financing program would make getting into a Tesla doable but I am not a big fan of leasing.
including PayPal, although they seem to have lost their direction since he left.
- the savings from fuel/maintenance/etc are very real, not wishful thinking. The math is true for total cost of ownership
- no downpayment due to the tax refunds
- guaranteed buyback, not something you'll find anywhere else
In the absolute worst case it's a standard lease + buyback guarantee, so how can it be "expensive"?
Similarly the buyback is only for a very short window of ownership. It'll be interesting to see how they remind owners of this window - will it be months in advance, or will it be "Hello, as of today..."?
Are you really saying that you'd replace the battery pack on that car? In three years, starting with a brand new one?
Or are you talking about keeping that car afterwards, ignoring the buyback option (and why would you do that)?
Looking at it, it's Tesla that failed to emphasise these benefits properly.
For a firm that is supposed to be innovative and disrupting the industry, this "deal" looks like standard car salesman fud. The only innovative thing is the buy back scheme, which is a little lost beneath the $500 stuff.
They'd be better off saying; look, the Tesla S will cost you ~£1,000 per month, but based on what you've entered the best alternative you could have would be $600/mo car, with $400/mo fuel cost (maybe pick some example cars in that price range to compare against directly). And emphasise the ability for you to get a premium car for your money.
In fact; this true cost of ownership thing could have worked if they hadn't stamped a big $500 on the front of it.
I understand why they have done it this way - fuel costs aren't a fixed cost for most people (by which I mean, you probably couldn't recall offhand exactly what you pay per month, or when you pay it) and so is a cost which people don't appreciate as much as their credit lines. But, still.
No, it's really not.
If I'm paying $1200/month for a BMW, and the cost of gas+maintenance is $400/month(ballpark), then my total cost per month is $1600.
If I'm paying $1200/month for a Tesla, and the cost of maintenance comes out to $200/month, then my total cost per month is $1400. The cost of gas should not be subtracted from the Tesla's cost, because that cost is $0. It can be used as a comparison point between the BMW and the Tesla, in which case the BMW does cost $200 more per month than the Tesla, but it absolutely cannot be subtracted from the Tesla's cost.
Every lease I've been a part on (none luxury) has the buyback price in the contract.
Am I missing something here? Is my math off?
That's why, in order to get to the $346 figure I'm seeing on loading up the page with the default options for the 60kWh model, most of the "savings" comes from stuff other than the buyback (primarily the business tax benefit and fuel costs). The guaranteed resale value portion is only credited a $40/month benefit.
Is there a question though?
Max battery + all options including wheels and leather, except "pain armor" and probably "rear facing child seats".
Roof is tricky, don't know it it's a good idea or not.
I mean to get that result you'd have to throw bankers and marketeers in jail for bad behavior and that's never going to happen, so what exactly is their downside?
In this case I think Tesla went too far with their claims and the market (both on Main and Wall street) is punishing them accordingly. The buyback guarantee was a good idea, as is the lease scheme. Of course they want to make the price seem attractive, but I think they could have been frank about a $1000/month lease cost and got the same amount of business or even more. A surprising misstep.
We seem to have a particularly slippery financial services sector (with some notable exceptions) - the latest one being interest rate swaps being sold to relatively small and unsophisticated borrowers as "interest rate protection".
I do frequently miss the media landscape in the UK grabs lapels you don't know what the TV here is like!!
Let me know if I should send you that karma for TVTorrents.com. They're based in the UK.
I suspect in the UK the Advertising Standards Authority would have jumped on Tesla's marketing materiaal (especially the bit where they calculate a "true cost of ownership" based on 15000 mile usage and quoting a buyback rate based on 12000 mile usage) before dissatisfied customers started complaining about the small print.
The ironic thing is that for Tesla's target market a breakdown vs a "leading competitor showing the total amount saved on running costs would probably look more impressive than the misleadingly low "cost of ownership" figure.
Totally agreed. I'm really disappointing that this BS is coming from what (up to this point) many of us have perceived as a trustworthy company. We all know Teslas are expensive but that they'll get more affordable with future models. There's no reason to pull this kind of stunt. Elon, you're better than this.
This is such a common sentiment, but why? Elon Musk has helped create a number of awesome things, but that does not make him a virtuous person. His handling of the NYTimes debacle strongly suggested the opposite, in fact
I suspect it's largely because he's the figurehead for the new-age EVs which are making many people giddy with excitement in much the same way that iPods did a few years ago.
It's like saying: you spend 3000$ every month. A trip to Las Vegas would cost you an additional 1000$. But if you don't go to Las Vegas you are saving 1000$ and now your "true" spending is only 2000$ this month.
What they should have said is: non EV - car X has a monthly price of 1200$ and Tesla Model S also has a monthly price 1200$. For car X you have some additional monthly costs of 1000$ but for the Tesla, the additional costs are only 300$. So the total cost for you would be 2200$ for having car X and only 1500$ for Tesla. Or something like that.
this may be true but contextually it is not acceptable. If a salesman emails me that the cost of their car is $500 (mind you, without asterisk or even something like 'terms and conditions apply/see (blank) for details) all am thinking about is the price of their car.
but if you start asking questions like how much is my time worth, because it counts towards the true cost of ownership it starts getting ridiculous.
and which time are you referring to? the trip to the corporate meeting or the trip to my son's baseball game? seriously
Then why was it worded in a way that gave the impression they were telling you the price? Even several people here, presumably somewhat intelligent, came away with that idea. The fact that TCO and price are different is no reason use language that muddies the difference.
Elon has simply come to the realization that the low hanging fruit isn't going to pull his company along far enough to get to the next expensive car, the X. That everyman car is still beyond that point and he still has to get there.
As for the lease costs, remember its your tax dollars contributing towards someone's ownership of this vehicle. While some will claim its the cost of progress I see no reason progress to rewarded excessive costs of progress. There should have been a restriction on the price of the car it was applied too, no need to subsidize luxury rides. There are many alternatives below 40k that if bought in sufficient numbers would do more for adoption
Come on Musk, you set the high bar for yourself. We expect better.
Tesla could use futures to fund the guarantee at possibly a low cost?
The biggest opportunity to screw you is this http://blog.caranddriver.com/wp-content/uploads/2013/04/Tesl...
"Excessive wear and use" gives them a license to renege on their promise to buy your car for 43% of the value after 3 years. Considering the truth stretching Tesla did with this advertisement, I'd trust them to take advantage of any miniscule opp to screw you.
Value is conserved and deflation will burn the green industry in a bright white light like ice cold water on lithium. Green energy's only hope is that Bernanke's replacement starts handing out trillion dollar tokens on street corners.
All these bright minds and no one takes the time to model assumptions of perpetual compounding growth of the economy! It's not linear, duh!
Planetary Resources. Colonization of Mars.
Oh wait, we already did over in Dubai! Bwahaha
Mars colonization is just a novelty to obscure reality and distract people from the bankruptcy of the debt-asset based financial-political system. Aka asset-based lending
The Tesla financing gimmick is nothing more than a retail level tax credit securitization scheme of the TIF pedigree that municipalities use.
The number one historical driver of wealth and geopolitical power: proximity to resources. On Mars, you're several times closer than Earth to the majority of the resources in the Solar System, on a planet that has terrestrial mineral resources and the ability to support agriculture. Also, not being at the bottom of such a deep gravity well, you're also at a strategic advantage.
There is absolutely nothing scalable or sustainable about it. When people can build a sustainable community in our own deserts maybe we can talk about a sustainable desert community millions of miles away from our homeland.
Next!
Again, you reveal your ignorance. Constraint isn't required for geopolitical advantage.
> closer to far-away minerals
And you are revealing an ignorance of orbital mechanics and their implications. The shift of geopolitical power away from Europe wasn't because resource constraints were starving certain powers. It was because even more favorable conditions elsewhere manifested even larger economic potentials.
" the fuel savings calculator nestled among these references to the buyback program defaults to driving 15,000 miles per year. Nowhere on the page does Tesla mention that the buyback program explicitly limits mileage to 12,000 per year, and that any miles in excess are charged at $0.25 apiece ... they’d have to pay an additional $2250 in mileage penalties."
This is the type of thing you expect from a scummy used car dealer.
Also, if the resell value after 3 years is higher than your other option, then the TCO is reduced even further when analyzed over that time period.
Of course it doesn't.
It means the total cost of ownership of the other vehicle is $250 higher.
In other words: your logic does not make sense to me.
It's not just Car & Driver, there have been recently discussions on HN also where it's been shown many times over that the $500 figure is straight out to lunch and grossly misleading.
Why is it that some of us here feel the need to constantly worship at the feet of demigod Musk, He Who Does No Wrong, and anything negative said about him is dismissed as slanderous propaganda by Big Automobile? What is this, the USSR?
I appreciate what Elon Musk is doing to advance electric cars and wean us off of oil, but he is a shrewd businessman subject to the fallibilities of all shrewd businessmen. He is neither a messiah nor a saint.
Rather a broad generalization, don't you think? Like most fields, business turns out to have more variation than outsiders think. "Businessmen" range from pure money grubbers who will do whatever makes the most, to people who are in business simply because the thing they want to build can only be embodied as a business. I don't know for sure, but it seems to me that Elon Musk is toward the latter end of the spectrum.
In fact, it was gratuitously restrictive, as you noted in the subsequent sentence.
I agree completely. It's easy to see how improving the state of electric vehicles requires significant capital, so without a business, there's no viable way to make the desired advancements.
Some of the backlash against Elon Musk seems to be caused by some people having extremely high expectations for everything he does. Those expectations are occasionally unrealistic, and blaming him personally for every misgiving of the entire Tesla company is entirely unfair.
Most car sales/lease terms are horribly and intentionally confusing and complicated, but someone in marketing at Tesla made a serious mistake. The mistake wasn't using industry norm of difficult to comprehend claims and terms, instead, the mistake was failing to live up to expectations of something better, namely, clear and direct terms with fair and easy comparisons.
As a business, Tesla must compete with all of the entrenched businesses but by using the "best practices" of the industry in terms of marketing, they missed an opportunity and failed to meet expectations. There are few people on the planet who have set expectations so high as to get blamed personally for failing to innovate absolutely everywhere, but it seems Elon Musk is one of them.
The world would be a better place if more people had his problems. ;-)
True - but I don't think it's necessarily quite so polarized in this case. When Musk went off and screamed fraud at the New York Times for their review, one can reasonably explain it away as a passionate man protecting his dream company - an example of being on the latter end of the spectrum.
This is a bit different - and I think this Tesla financing brouhaha is proving that Musk has more of the former in him than we'd like to admit.
I for one am a bit disillusioned. We have heard the conveniently woven story many times - passionate individual starts a company to change the world for the better - but that's always overly simplistic. While I wouldn't describe Musk as a pure money grubber, I honestly do not believe Musk is as far down that spectrum as popularly believed.
“There’s a tremendous bias against taking risks. Everyone is trying to optimize their ass-covering.”[1]
[1] - http://www.wired.com/wiredscience/2012/10/ff-elon-musk-qa/al...
Well, we no longer have Jobs... :)