2018 is going to be superior to 2013 in pretty much every way, but don't wait until 2018 to start, if you're on the fence about it.
2018 is going to be superior to 2013 in pretty much every way, but don't wait until 2018 to start, if you're on the fence about it.
We owned our own hardware (some was leased) and more or less supported ourselves but also had an onsite IBM CE more or less full time. We also outsourced our disaster recovery to two different far away places. So it wasn't utterly alien at all, we just kinda smoothly took over or gave away responsibilities. Also decisions were made by tech people with tech people, more or less, rather than businessmen. So there was not much of a knowledge disparity. The businessmen set a budget and a goal, but the techies decided the "right place" to store bits.
Conceptually now you can move from local mail servers to gmail and back as you please, but its not nearly as end-user transparent or as easy and fast as SAAS was back in the day. Maybe someday your email server will be a vmware or whatever image and you'll decide to run it locally on your own hardware or upload it to a private server or a cloud and it'll just transparently "work" but we've got a long way to go before we (in general) reach the level of what mainframes did decades ago.
Another good model for how SAAS worked in the old days was telecom after ma bell broke up and before everything re-merged back into a couple big players. Not unusual for a private line ckt to flow thru 4 or 5 companies all with different demarc points and responsibilities. Things were a little more standardized in the mainframe world 20 years ago than in general now.