In which case, I'd say stop putting information in the tool. We ran my last company on index cards. You can see a picture here:

https://www.quora.com/Startups/Which-is-the-best-To-Do-List-...

The average card had maybe 4 words on it. We knew about issues because we talked about them.

I love the written word, but it is so much slower and less efficient than face-to-face communication in so many circumstances. The highest-bandwidth, lowest-latency human communication system is conversation.