> The problem that HBR misses here is making the issue "about Ted" rather than "missing the deadline."

I disagree; I think HBR makes the issue "about the team's working relationships and accountabilities to each other". The only way I can think to effectively discuss such things is with concrete, timely examples.

The problem with TFA, in my opinion, is that it tells the manager the first steps to take towards exploring these issues, but doesn't give enough guidance to help them navigate & facilitate the discussion (which is definitely of the high-risk / high-reward type).